Location Information

205 West Wacker Drive, Suite 1820
Chicago, IL 60606

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Chicago, Illinois Remote and On-site Network Monitoring and Service

For small business IT networks: computer help, troubleshooting and support, including Oak Brook, Chicagoland, Elk Grove Village and more.

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(312) 337-4450

All Covered's Remote Monitoring service give you peace of mind that your critical network devices such as your servers, routers, firewall and network services such as email, web and backup are running smoothly.

If your Illinois company is located beyond the larger urban areas such as Oak Brook, Elk Grove Village, Schaumburg and the Chicagoland area, your local network systems support options may be limited in skills, or not available during crises. This results in a network environment that is unusable or causing wasted time due to technical issues going unresolved for too long. All Covered's group of field proven network consultants average more than 10 years of real-world IT industry experience, in the trenches of network systems support, performing a broad range of technical projects for a varied range of clients. This means you get not only the technical know-how needed for the job, but an expert with proven methods for applying that expertise to deliver cost effective network solutions.

Offsite Remote Monitoring with Onsite Support

Remote network monitoring allows All Covered to anticipate or identify issues before they become major problems. Real-time reports and a status dashboard help pinpoint the problem areas immediately.

Our Network Operations Center (NOC) monitors your network devices 24 x 7 and if there is an alert, they will quickly determine if the issue is merely a warning or false positive, or if it warrants remote support from our Client Support Center (CSC) or an onsite visit by your consultant. Business impact rules are determined with you in advance for each device or service being monitored, so All Covered knows how you would like us to resolve an issue – 24 x 7, the next business day, our next on-site visit or any other interval.

Remote Network and PC Support for Chicago, Illinois Small Business

If Remote Support is required, the CSC engineer is equipped to handle the issue using state-of-the-art tools and our network guidebook documentation. Our Remote Computer Support System allows the CSC engineer or consultant securely log into the server, pinpoint the problem and resolve it remotely. The service is convenient and provides a fast response because support can be done 24 x 7 without intervention on your part or disruption to you.

Full Array of Security Help

All Covered's certified security consultants can help you perform complete security audits, recover quickly from intrusions, configure safe techniques for remote and mobile access, deploy advanced software for protection against viruses, spam, and directory harvest attacks, and craft a security strategy with 24x7 monitoring.

National Remote Support for Microsoft and Cisco-based Networking Environments

All Covered's Network Operations Center offers expert remote support for Microsoft and Cisco-based environments throughout the United States. All Covered's certified experts have the experience to help you troubleshoot and resolve difficult network problems quickly and affordably. The breadth of technical expertise represented by All Covered's team of engineers makes it possible to escalate even the most difficult problems to appropriate subject matter experts as required.

In-depth Expertise in Microsoft's Advanced Server Platforms

All Covered offers in-depth expertise in Microsoft's leading server platforms and applications including Windows Server 2003, Microsoft Windows 2000, Windows NT, Microsoft Exchange 2003 Server, Exchange 5.5 and Exchange 2000 Server, and SQL Server 2000.

One-stop Resource for Comprehensive Network Support Services

All Covered can be a single source for most network support needs for small businesses. While focused on supporting environments from Microsoft and Cisco, All Covered engineers frequently work with installing, supporting, integrating and troubleshooting technologies from leading hardware and software companies including Check Point Software, WatchGuard, Juniper Networks, SonicWALL, and Symantec.

Expert Wireless Consulting and Support

All Covered's Wireless Consulting Services offer small organizations a fast, affordable way to select and integrate the latest wireless technology. Few small businesses have in-house IT staffs with the expertise or time to keep up to date on the fast-paced world of wireless products and services, and even fewer have the field experience to cut through the hype in order to identify and integrate optimal network solutions. All Covered's long background both as an integrator and consumer of wireless technology makes it possible to offer expert engineering support for a broad range of wireless applications.

Experience with a Broad Spectrum of Small Business Networks

All Covered's expert engineers have provided Information Technology support services to thousands of companies in hundreds of diverse industries, giving All Covered a unique real-world experience with what IT solutions work and which ones don't.

Contact us for more information

All Covered Care: Information technology consulting and management
Remote Monitoring IT Services
Network Consulting and Support
On-Call Care
All Covered Backup
Call us: For a personal consultation, call our local sales team at (312) 337-4450
Email us: Use our contact form and we'll contact you within one business day.
Free Newsletters: Use our Free IT Newsletters about IT issues facing small business

Services and Coverage in the Chicago, IL Area

We provide a range of IT consulting services including overall information technology management, IT procurement, integrated message management, mobile technologies, and network management in Chicago as well as greater Chicagoland, Oak Brook, Elk Grove Village, Schaumburg, Downers Grove, Oak Lawn, Hammond, Munster, Lansing, Chicago Heights, Tinley Park, Orland Park, Naperville, Wheaton, Aurora, Elgin, Elmhurst, Hoffman Estates, Arlington Heights, Des Plaines, Park Ridge, Rosemont, Skokie, Evanston, Glenview, Highland Park, Lake Forest, Libertyville, North Chicago, Waukegan and more.

Ask us for Chicago network consultants, Chicago, IL information security consultants, Oak Brook computer consulting, Illinois remote computer network consulting and Chicago troubleshooting. We have local partners for Illinois VoIP outsourcing consultants as well.

Example Project: Replacing a Key Data Server

We installed a Windows server, running the Etrade application Equity Edge 6.0, which runs an Oracle Lite database for 2-4 users. This server also housed all the Accounting and HR files, including a QuickBooks database used by mulitiple accounting users. A key component was making sure the backup and data recovery system was disaster-proof.

Looking for a great place to work? Here are details about Chicago network engineering jobs, or browse listings of current job openings.